While I migh be slighly biased, I must say Forrester’s Consumer Forum seems to be kicking all kinds of ass.
For those of you, like me, who can’t be there this year, check out the Consumer Forum blog where you'll find a summary of many of the panels and talks, and some really great ideas.
Talks of note...
Harley Manning's The ROI of Next-Gen Experiences
Peter Kims pannel on WOM Marketing
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